Big Rig Tow Team Called In After Regen System Failure
Baker & Baker Towing Service’s big rig tow team recently responded to an emergency call from a loyal customer in Woodburn, OR. Upon speaking with the customer, the team learned that one of his trucks had a regen system failure and was no longer in working condition. Due to the nature of the regen failure, the engine was derated making the truck lose ~95% of its power.
Having the system work properly is essential in order to save the engine from irreparable damage. The customer had a limited timeframe to get his truck to his nearby dealership. He needed to make it there as soon as possible in order for the mechanics to have sufficient time to repair it before Monday’s workweek.
Baker & Baker’s team always says that they will do anything to limit their client’s downtimes. This is why they offer 24/7 heavy towing services! The big rig tow team was immediately dispatched to pick up the truck in Woodburn and tow it over to the nearby dealership.
We are happy to report that the heavy towing team delivered the truck to the dealership, giving the mechanics ample time to make the repairs. The truck was returned to the owner in Woodburn bright and early on Monday morning and ready for a busy working week!
Because of Baker & Baker’s quick reactivity, they ensured that the truck got to the dealership with time to spare! Keep up the great work out there, team!
Details of Big Rig Tow Team Called In After Regen System Failure
A call requesting a big rig tow team was received by a loyal customer of Baker & Baker Towing Service. The customer requesting a big rig tow was a returning client who needed help getting a tractor from his location to a nearby dealership.
The big rig towing crew was dispatched from Baker & Baker Towing Service at 2874 Newberg Hwy, Woodburn, OR 97071. Once the big rig tow team arrived at the customer’s location, they assessed the situation. The truck was unable to drive at more then 5% capacity due to it being derated after a regen system issue. It is essential that the system works properly in order to save the engine from irreparable damage.
They backed up their wrecker towards the front of the disabled tractor. The big rig towing team used a wheel lift and hooked onto the front axle of the truck. The tow team ensured that the truck was secured and ready to be towed.
The big rig towing crew then carefully towed the truck to the nearby dealership in Woodburn, OR. Once at the dealership, the heavy towing team unhooked the semi tractor from their heavy wrecker.
With the job complete, the big rig towing team made their way back to the Baker & Baker’s office in Woodburn, OR, to await a new customer. Baker & Baker’s big rig tow services are available 24 hours a day, 7 days a week, 365 days a year.